How can I create and restore a backup of my cards?

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4 comments

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    Pietro Ielpo

    Hello, I already had a Stocard account but I don’t remember login and password. I had 20 and more registered cards.
    Help to me please.
    Email: pietroielpo90@libero.it

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    Isabelle van Capelleveen

    Hi Pietro, we're sorry to hear that! In order to further assist you with this issue, I would kindly ask you to write us an email to support@stocardapp.com, stating your device, operating system and current Stocard version. Our support team will then try to locate your Stocard Backup account. 

    Kind regards, Isabelle (Customer Support)

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    Ben Opit

    i have entered in my creds and i am not seeing my backed up cards.

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    Isabelle van Capelleveen

    Hi Ben, I would kindly ask you to contact us via support@stocardapp.com so that we can check your backup account for cards. Please state your device, operating system and Stocard version, as well as the login option your chose for the Stocard Backup. 

    May thanks and best regards, Isabelle (Customer Support) 

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