If you can't find your card's provider in the default list of stores, you can easily add your card to Stocard by choosing to add it as "Other Card". You will find the option to add a card as "Other Card" either right on top of the list of available card providers or directly below the "Frequently Added Cards".
Please keep in mind that sometimes several retailers participate in the same rewards program. In order to avoid confusion, we usually include the name of the overall loyalty program in Stocard.
If you type in the name of a participating store in the search field, the full name of the rewards program will automatically appear as a search result!
Comments
8 comments
I would like to add an address to a not listed card (it's a local gym) so the card would pop up after i enter the location.
Hi Paul, thank you so much for your suggestion! We will discuss it in detail and, if applicable, try to make this possible in Stocard in the future.
I changed my phone and still use the same sim, but I ve have lost all my card details , how can I re store them .
Hi there!
I'm afraid, after changing phones you can only restore your cards if you backed them up in the Stocard cloud by registering a Stocard account beforehand. Otherwise, your card data is not connected to an account and therefore cannot be retrieved. Unfortunately, your card data is not saved on your sim card. We sincerely apologise for the inconveniences this causes.
In case you already have an account with Stocard, you can now simply log in and restore your data. If you still have access to your cards in Stocard on the old device, please register your account and log in on the new phone afterwards to restore your data. If you did not use this feature before, I highly recommend registering a Stocard account now, so that you can always retrieve your cards in case you reinstall the app or change your phone. You can find the Stocard account feature in your settings in Stocard under "Account".
Why can't I share custum cards with other users? The button is absent for cards where stocard doesn't know the store.
Hi Rjf! Unfortunately, we currently do not offer the single card sharing feature for "Other Cards". We apologise for the inconvenience this causes and will try to make this possible in the future.
How can i add a card provider in the default list of stores?
Hi Olena, adding a card provider to our default list of stores has to be done by our team. However, please feel free to either drop your suggestions here or write us a short message to support@stocardapp.com and we will check whether we can add this card to Stocard.
Please sign in to leave a comment.