How can I add a card that isn't listed in Stocard?

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    Apps For Paul

    I would like to add an address to a not listed card (it's a local gym) so the card would pop up after i enter the location.

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    Isabelle van Capelleveen

    Hi Paul, thank you so much for your suggestion! We will discuss it in detail and, if applicable, try to make this possible in Stocard in the future. 

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    Goknur Efezeldasiraçmehmet Nacakgedigi

    I changed my phone and still use the same sim, but I ve have lost all my card details , how can I re store them .

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    Isabelle van Capelleveen

    Hi there!

    I'm afraid, after changing phones you can only restore your cards if you backed them up in the Stocard cloud by registering a Stocard account beforehand. Otherwise, your card data is not connected to an account and therefore cannot be retrieved. Unfortunately, your card data is not saved on your sim card. We sincerely apologise for the inconveniences this causes. 

    In case you already have an account with Stocard, you can now simply log in and restore your data. If you still have access to your cards in Stocard on the old device, please register your account and log in on the new phone afterwards to restore your data. If you did not use this feature before, I highly recommend registering a Stocard account now, so that you can always retrieve your cards in case you reinstall the app or change your phone. You can find the Stocard account feature in your settings in Stocard under "Account". 

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    Rjf Sluiter

    Why can't I share custum cards with other users? The button is absent for cards where stocard doesn't know the store.

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    Isabelle van Capelleveen

    Hi Rjf! Unfortunately, we currently do not offer the single card sharing feature for "Other Cards". We apologise for the inconvenience this causes and will try to make this possible in the future. 

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    Olena Senyk

    How can i add a card provider in the default list of stores?

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    Isabelle van Capelleveen

    Hi Olena, adding a card provider to our default list of stores has to be done by our team. However, please feel free to either drop your suggestions here or write us a short message to support@stocardapp.com and we will check whether we can add this card to Stocard. 

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