The barcode could not be scanned at the store. What is the problem?

Unfortunately, scanning issues mostly occur due to older scanning technologies still used by some stores. Some devices (e.g. laser scanners or flat bed scanners) have difficulties reading smartphone displays. We hope to be able to solve this problem soon though as most stores will hopefully replace these scanning devices with newer image-based scanners in the course of their next cash system update. Until then, you could ask the cashier to type in the card number manually in these cases so that you don't miss out on any rewards points or discounts.

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    Patrick Duchesneau

    Well, forget about your "old technology" excuse. "Beep'n go" works perfectly at all stores

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