What is the Stocard account?

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    Koen Van den Fonteyne

    Jullie maken het mij koenvdf of koenraadvdf@gmail en mijn vrouw Marleentjevercauteren@gmail.com
    Moeilijk aanvaarden jullie de wachtwoorden niet of geef ik als wachtwoord ACCOUNT_ID in ik keer de vraag nu om wat willen jullie.
    Het gewone wachtwoord van koenraadvdf@gmail. com koenvdf@gmail.com marleentjevercauteren@gmail.com.
    Of een ACCOUNT_ID als het cysteem niet naar behoren werkt vliegt het eraf!

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    Isabelle van Capelleveen

    Hi Koen! Mijn Nederlands is helaas niet zo goed en ik hoop daarom dat het goed is dat ik in het Engels reageer: If you and your wife registered your Stocard accounts via E-Mail, you will automatically receive a verification code to this mail address every time you try to log into your account. Please enter this code as your password. 

    In case you have any further questions, please don't hesitate to contact me at support@stocardapp.com for assistance. 

    Kind regards, Isabelle (Customer Support)

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    Francis Simeon

    Can I link one card to multiple accounts/phones, say my wife’s for example? So if she’s not with me, but wants to use the card she could just use the app. Does this work like that?

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    Isabelle van Capelleveen

    Hi Francis, please see my comment in the "About Stocard" section for synchronising your Stocard app across multiple devices. 

    If you would prefer to only share selected cards rather than synchronising all your cards, I'm happy to inform you that this is also possible. All cards that can be shared this way have a "Share Card" button below the barcode (iOS) or you can click on the three dots in the top right corner of your card screen in order to open the menu bar and then choose "Share" (Android). By sharing a card, you will send a link that enables your wife to add your card to her own Stocard app. Please keep in mind though that the link you send expires after a short amount of time and has to be send again if it is not opened in time. Please also note that this single card sharing feature is not available for your "Other Cards" yet. 

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