We will usually display the reason for a declined payment in the Stocard app (e.g. insufficient funds on your card). Please contact our customer support at firstname.lastname@example.org in case you encounter any issue.
Articles in this section
- ⚠️ Planned maintenance around funding cards!
- Why can't I add my Stocard payment card to Apple Wallet?
- What can I do if a payment with Stocard doesn't work?
- Why was my card payment with Stocard declined?
- My Stocard payment card is blocked. What can I do?
- What should I do if my payment card is about to expire?