You can redeem the remaining balance on your payment card for free within a year from the date you cancel the card or from the date it expires. If you would like to redeem the balance before you cancel the card or the card expires or after a year from the date you cancel the card/the card expires, a fee of £9.99 will apply.
Articles in this section
- Where do I find my payment PIN?
- Where do I find my balance and transaction history for my payment card in Stocard?
- How can I change the personal information of my payment card?
- How do I freeze my payment card?
- What happens to my Stocard payment card if I change my smartphone?
- How can I cancel or close my payment account?
- How do I redeem the remaining balance on my payment card?