I forgot the passcode for the Stocard lock feature. How can I change it?
Android: The "Stocard Lock" on Android devices secures your cards with your device credentials. This means the passcode you use to access your phone from the lock screen will also be the passcode needed in order to access your Stocard app. If you would like to change the passcode for Stocard, you would need to change your device lock in general.
iOS: The "Lock with Touch ID/Face ID" feature on iOS devices usually secures your phone with your Touch ID or Face ID or an at least 6-digit long passcode as a backup option for cases when Touch ID or Face ID doesn't work properly. In case you can't remember your chosen passcode, please try to access Stocard with Touch ID/Face ID instead. If you can access Stocard via your Touch ID or Face ID, you can simply open your settings in Stocard, go to "General Settings" and disable the "Lock with Touch ID/Face ID" feature. If you then enable it again, you will be asked to choose a new code. Alternatively, you can also unlock Stocard with your iPhone passcode.