I get an error when trying to log into my points account via Stocard. What can I do?

If Stocard displays an error message when you try to log into your points account for a particular card, please don't hesitate to contact our support team for assistance at [e-mail].

We can help you faster if you let us know for which specific card you get this error and what exactly the error message states. Therefore, we kindly ask you to provide us with the details of your problem or to simply attach a screenshot.