How can I transfer my cards to a new phone?

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8 comments

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    Amar Maharga

    Je ne comprends pas le anglais

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    Isabelle van Capelleveen

    Bonjour Amar ! Je suis heureux de vous informer que dans le coin supérieur droit de ce site il j a un changement de langue. Sélectionnez simplement "Français" dans le menu déroulant et vous verrez le site Web d'assistance de Stocard entièrement en français.

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    Ousama Bouzakri

    España

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    Isabelle van Capelleveen

    ¡Hola Ousama! Por desgracia, mi español no es muy bueno. Por lo tanto, espero que puedas entenderme bien. Nuestro sitio web de soporte también está disponible en español. Simplemente cambie el idioma en el menú desplegable en la esquina superior derecha de esta página. 

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    Derek Bannister

    I believe I registered my account and it was through FB but nothing comes up. Are you saying if nothing comes I did it wrong? Is there a way to restore?

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    Isabelle van Capelleveen

    Hi Derek, please feel free to contact me at support@stocardapp.com and I will be happy to check our servers for your Stocard account. 

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    Cori Klassen

    I registered my account and my cards are not in the app when I login. Where’d the info go?

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    Isabelle van Capelleveen

    H Cori, I have just checked our systems and the Stocard account registered with your mail address shows 8 cards. Can you please try to restart Stocard and check if these cards appear now? If this is not the case, please contact me at support@stocardapp.com for further assistance. 

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