- How do I sign up for mobile payment Stocard?
- Is signing up for mobile payment in Stocard free of charge?
- How long does it take to set up mobile payment in Stocard?
- What personal information do I need to provide in order to sign up for mobile payment in Stocard?
- Why do I need to provide my personal information to sign up for mobile payment in Stocard?
- Can I apply for multiple payment cards in Stocard?
Using your payment card
- Where can I pay with Stocard?
- Is paying with Stocard free of charge?
- How do I pay with Stocard on an Android phone?
- How do I pay with Stocard on an iPhone?
- How do I set Stocard as the default card in Apple Wallet?
- How do I set Stocard as the default payment app on an Android phone?
Managing your payment card
- Where do I find my payment PIN?
- Where do I find my balance and transaction history for my payment card in Stocard?
- How can I change the personal information of my payment card?
- How do I freeze my payment card?
- What happens to my Stocard payment card if I change my smartphone?
- How can I cancel or close my payment account?
- How secure is paying with Stocard?
- Where does my money sit when topping up my payment card?
- What happens to my payment card if my device is stolen or lost?
- What should I do if I do not recognize a payment transaction in Stocard?
- How do you process and protect my personal data?
- What is a Source of Funds check?
- Why can't I add my Stocard payment card to Apple Wallet?
- What can I do if a payment with Stocard doesn't work?
- Why was my card payment with Stocard declined?
- My Stocard payment card is blocked. What can I do?
- What should I do if my payment card is about to expire?
- Update 30.06.20 - You can pay with Stocard again!